What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (2024)

You’ve heard about these UPS Access Points and you’re wondering how to use one.

In this guide, we will look into all of that and more.

I’ll show you how to use an access point, where to find them, advantages, security, and everything else you need to know.

Let’s take a look…

What is a UPS Access Point?

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (1)

First, we’ll start with the basics.

A UPS Access Point is a network of convenient locations, (local businesses like convenience stores, supermarkets, and gas stations), that opt to have a UPS Locker installed on the premises.

These locations allow you to drop off or pick up UPS packages at your convenience.

Not only that, but they provide a flexible and reliable option for shipping and receiving packages without the need for a home or office address, or the need to be in a certain place at a certain time in order to receive or drop off a package.

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How Do UPS Access Points Work?

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An access point has two main functions from the point of view of the customer.

They allow you to drop off and/or pick up a package.

How Do You Drop Off a Package?

Dropping off a package at a UPS Access Point is a straightforward process. Simply package your item securely and attach a UPS label.

However, it is important to understand that the following restrictions apply for a UPS Access Point drop-off. Your package must be:

  • Less than 20 kg
  • Less than 80 cm long
  • Complete with a valid UPS shipping label

As long as you abide by this you will have no issues.

When you reach the Access Point, you simply scan the shipping label at the touchscreen kiosk. After that, a locker door will open.

You then place the package inside, shut the door, and go about your day. Extremely convenient I am sure you will agree. 🙂

How Do You Pick Up a Package?

Picking up a package from a UPS Access Point is even easier.

When your parcel is ready for pickup, you’ll receive a notification with a pickup code.

Visit the access point with the code.

Enter the code into the touchscreen display and the relevant locker door will open for you to pick up your package.

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How to Get a Package Sent to a UPS Access Point?

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In order to have a package sent to a UPS Access Point, you will need to enter the address of the Access Point when you are arranging for the package to be sent.

The most likely scenario for this is ordering something online.

In this case, you can enter the local Access Point address while placing the order, instead of filling in your own address.

If someone is sending you something outside of an eCommerce arrangement, you simply ask them to mail it to the Access Point, rather than your address.

(Note: See below on how to obtain a UPS Access Point address.)

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How Much Does a UPS Access Point Cost to Use?

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Using a UPS Access Point for dropping off or picking up packages is free of charge for basic services.

However, there might be specific situations or services where UPS may apply fees.

  1. Packing Services: If you are using an Access Point that is managed by staff at the location and you need assistance with packing or labeling your item, you can expect charges associated with the materials and shipping fee.
  2. Special Services: If you require additional services such as printing shipping labels, purchasing shipping supplies, or selecting specific delivery options, there may be fees associated with these services.
  3. Storage Fees: If you fail to pick up your package within the specified time frame, there may be storage fees incurred. The duration before storage fees apply varies, so it’s essential to check the specific Access Point’s policy.

To get accurate and up-to-date information about any potential fees associated with using a UPS Access Point, it’s best to contact the business location hosting the Access Point directly or visit the UPS website for detailed pricing and service information.

The cost may also vary by location and the specific services you require.

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Do I need a UPS Account to Use the Service?

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No, you typically do not need to sign up or have a UPS account to use a UPS Access Point for basic services like dropping off or picking up packages.

These locations are designed to be accessible to everyone, and you can use their services without an account.

Where Are UPS Access Points Located?

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UPS Access Points are strategically positioned to provide accessibility to a wide range of users.

They can be found in:

  • Convenience stores
  • Supermarkets
  • Dry cleaners
  • Pharmacies
  • Gas stations
  • Local businesses

The widespread presence of these access points ensures that they are never too far away from most neighborhoods.

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How Do I Find an Access Point?

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (7)

Finding a UPS Access Point is a straightforward process.

You can use the UPS website or mobile app to search for the nearest access point by entering your location.

The tool will provide a list of nearby access points, along with their operating hours and services offered.

Who Can Use an Access Point?

UPS Access Points are open to everyone, regardless of whether you’re a UPS account holder.

These locations offer a valuable service to anyone looking for a secure and flexible way to send or receive packages.

Are They Secure?

UPS Access Points prioritize security to ensure the safety of your packages. They are staffed by trained professionals who handle packages with care.

Additionally, the packages are securely stored within the access point until they are picked up by the intended recipient, adding an extra layer of protection.

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What Are the Advantages of Using an Access Point?

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There are several advantages to using UPS Access Points:

a. Flexibility: You can drop off or pick up packages at a time that suits your schedule, often including weekends and evenings.

b. No Home Address Required: Perfect for those without a fixed address or individuals who want to keep their home address private.

c. Reliable Service: UPS Access Points provide a simple, self-reliant approach to managing your packages.

d. Wider Coverage: Access Points are conveniently located in various neighborhoods, increasing accessibility.

e. Parcel Security: Your packages are kept securely at the access point until you pick them up.

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Common FAQs:

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Q1: Are there size and weight restrictions for packages dropped off at UPS Access Points?

A1: Yes, UPS Access Points may have size and weight restrictions, so it’s advisable to check with the specific location or UPS’s guidelines for details.

Q2: Can I redirect a package to an Access Point after it’s already in transit?

A2: It depends on the specific circ*mstances. Contact UPS customer service for assistance in rerouting a package to an Access Point.

Q3: Is there a fee associated with using UPS Access Points?

A3: There may be fees for certain services, such as packing and labeling, but dropping off or picking up packages at Access Points is free.

Q4: What if I miss the pickup window at the Access Point?

A4: The access point will typically hold your package for a certain period. If you miss the pickup window, contact the access point for further instructions.

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (10)

Rob Anderson

I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (2024)

FAQs

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER? ›

A UPS Access Point® is a secure locker that allows for picking up or dropping off UPS packages. Access to extra locations gives customers more control of how they receive packages and helps merchants streamline fulfillment.

What does it mean when my package is at a UPS Access Point? ›

Did Your Package End Up at a UPS Access Point? If we missed you at home, your package may have been redirected to a UPS Access Point for safe holding and ready for you to pick it up at your convenience.

What is the difference between UPS and UPS Access Point? ›

The UPS Store: Multiple, wide-ranging services. UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Does UPS pay you to be an access point? ›

Create an anonymous post and get feedback on your pay from other professionals. The estimated total pay range for a Access Point Representative at UPS is $47K–$72K per year, which includes base salary and additional pay. The average Access Point Representative base salary at UPS is $58K per year.

How long will UPS hold a package at Access Point? ›

Can you hold my packages while I'm away? Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. UPS Customer Centres can hold your package for up to five business days.

How often do UPS collect from access points? ›

Transit times

This is a 1-2 day service. Most parcels take just 1 working day to be delivered. Each UPS Access Point™ has a daily collection from UPS (excluding weekends). The collection time for each UPS Access Point™ can be found here.

Does Amazon ship to UPS Access Point? ›

If the following applies, your order qualifies for delivery to a UPS Access Points™ pickup location: All items are sold or fulfilled by Amazon.com. The product dimensions must be smaller than 38 x 38 x 38 inches.

Can UPS Access Point scan QR code? ›

Note: UPS drop-off only locations and USPS drop boxes can't scan a QR code. You'll need to bring it to your nearest UPS Store or USPS Post Office.

Can I drop off an UPS package at my local post office? ›

You cannot drop off a UPS package at a USPS station. Nor can you ask USPS pickup for a UPS package. You can only use USPS pick-up or stations for products being shipped via US Postal Service. United Parcel Service is NOT the same as US Postal Service.

Can I pick up a package from UPS before delivery? ›

Yes, you can pick up your UPS package at a UPS pickup location. Can I pick up a package from UPS before delivery? No, most times you cannot pick up a package before UPS delivery. If you need a package before UPS delivery, be sure to contact UPS.

How long does it take for a package to get to an access point? ›

A: UPS Access Point takes approximately 5-7 business days for delivery to the selected location.

How does UPS franchise make money? ›

As indicated in our current Franchise Disclosure Document, The UPS Store, Inc., collects 8.5 percent of franchise owners' adjusted gross monthly sales, five percent of which covers royalties and 3.5 percent of which goes to local and national marketing efforts.

What is UPS SurePost? ›

UPS SurePost® is an economy service for your non-urgent, business to consumer needs of low value. UPS makes the shipment pick-up, and the U.S. Postal Service® (USPS®) makes the final delivery, seven days a week.

How does an UPS Access Point work? ›

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

Why did my package go to a UPS Access Point? ›

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days.

What does out for delivery to UPS Access Point mean? ›

Delivered to a UPS Access Point

A selected UPS Access Point location has received the shipment and it's ready to be picked up at the receiver's convenience.

How do I know if UPS seized my package? ›

Typically, a seizure notice is forwarded to the alleged violator and contains information about what and where the cargo was seized in addition to the legal basis for the seizure.

How long does UPS take to deliver once out for delivery? ›

How long does it take after out for delivery? Once marked “Out for Delivery,” the package is usually slated to arrive on the same day, anytime from the early morning at 8 a.m. to the evening till 8 p.m. The exact timing may jive with factors like weather, traffic, and the volume of parcels aboard the delivery truck.

How long does it take for a package to deliver after it has arrived at the hub near me? ›

After the “arrived at hub” stage, your parcel will be given to a delivery driver, and then it is finally out for delivery. This indicates it is on a truck coming to you, and usually, you'll be getting it that day.

Why is my UPS package not moving? ›

There could be several reasons why your UPS package has not moved for several days. It could be due to weather conditions, customs clearance delays, or a backlog of packages at the UPS facility.

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